Account, Data & Billing
Open Settings from the gear icon (desktop) or the Me tab (mobile). Everything is grouped into seven places: Organisations, How Isla works, Notifications, Connections, Advanced, Plan & billing, and Account.
- Account & charity profileManage your Membrs account and charity profile: login and appearance settings, your organisation's details under Settings, and re-running Isla's auto-fill.
- Download your dataHow to download your data from Membrs: a full ZIP export of your account, charity profiles, pipeline, eligibility reports, drafts and every uploaded document.
- Deleting your accountHow to delete your Membrs account permanently: what's destroyed, what survives in shared workspaces, and why to download your data first. UK GDPR compliant.
- Plan & billingMembrs plans and billing: free trial, usage tiers from 10 to 300 Quick Match runs a month, Discover at £59/mo and Managed at £599/mo. Cancel any time.
- ConnectionsConnect Membrs to Claude, ChatGPT, Google Drive, Gmail or Outlook, WhatsApp and Telegram — so Isla can query your pipeline, email funders and send updates.
- NotificationsMembrs notifications explained: one alert when a funder first reaches a strong 'Likely Eligible' verdict, with thresholds and email, Telegram or in-app delivery.